Terms & Conditions

All services

Please read the following terms and conditions carefully. They are really important and allow me to keep my business running. Thank you.

  • A booking fee must be paid in order to secure an appointment date and time.
  • Appointments will not be held. Another customer is able to take your appointment if you do not secure with a booking fee at point of booking.
  • Deposits to be paid via BACS or PayPal


Service Agreement

Full terms and conditions will be sent via email once you are wishing to book me for your wedding. Please read these thoroughly.

Confirmation of booking

Dates are not booked or secured until a booking fee is sent by you. Please email when you have sent your booking fee so that I can check it has been received.

Deposit obligations

The booking fee is either £50 or £10 per person, whichever is greater.

The deposit must be paid to the BACS/PayPal accounts supplied within 24 hours of the terms and conditions being sent. I cannot hold dates.

Failure to pay the required deposit within the time frame will result in the termination of the booking, unless otherwise agreed in writing between the supplier and the client.

After a booking has been terminated the availability of dates can no longer be guaranteed.

Pricing obligations

Prices agreed at the confirmation of booking cannot be reduced at a later date.

If a bridal party reduces in size, the original agreed price will be upheld in order to cover loss of business.

A minimum booking amount of Bride + 3 or X5 Bridesmaids is required.

The bridal party size I am able to do is dependent on the time we can start. Please check with your venue that you can arrive early if you have a large bridal party. If you cannot get into the venue until later in the morning and you have a large bridal party I may have to bring another makeup artist with me. The additional makeup artist will also require travel costs to be paid and may have their own terms and conditions.

If my journey to your location will be over an hour and a half away, a hotel room may need to be booked for me to stay the night before the wedding depending on how early the start time is. In this instance an additional food charge may be added.

Should you require me to attend two locations on the wedding morning and additional travel/time cost will be added.

Please ensure there is adequate space and table space for me to set up my kit and sufficient lighting in the makeup area, preferably near natural light.

Trials are a separate price and take place at my makeup room at my home in Chatham, Kent and are available on weekdays only during the hours of 9am and 2pm. I highly recommend trials are booked at 9am to test out the longevity of the makeup.

I recommend trials to take place around 3-6 months before the wedding. If you have a peak season wedding you may have to book your trial in my quieter months i.e January/February/March.

All makeup comes with strip lashes or individual one day lashes if required.

During the trial we can try out one look. The trial is approximately an hour and a half.

Please come to the trial with a clean, makeup free face including no mascara. I recommend you come in a white top with a neckline similar to your wedding dress and wear your hair in a similar style to how you will have it on your wedding day. If you bring inspiration pictures please ensure the person in the picture has similar skin tone, hair colour and eye colour to you.

The booking fee is non refundable should you cancel or need to change your date and I am unavailable on the altered date.

Payment of the booking fee confirms agreement of all terms and conditions.

Should you need to change your wedding date due to a global health pandemic such as Coronavirus a new booking fee will need to be paid and if my pricing differs for the new date and updated quote will be sent.

Once the booking fee is paid, if your bridal party is at the minimum of Bride + 3 and any of the party no longer require makeup, the minimum booking amount will still need to be honored.

The balance is to be paid one week before the wedding date by BACS as a lump sum. If members of your bridal party are paying for their own makeup this will need to be given to you in advance and the whole balance paid as a lump sum rather than individually.

I am fully insured with public liability insurance should your venue require my certificate.